09 May National Investigation into Childcare Provider Standards Launched
GMP Law (Gerard Malouf and Partners) has commenced a national investigation* into the standard of care delivered by child care centres across Australia, following serious concerns that some providers may have failed to meet their legal and regulatory obligations.
As part of this investigation, we are inviting parents and carers to complete a confidential national survey about their experiences with long day care centres between 2015 and 2024.
We are interested in hearing from parents and carers who paid fees for services that fell short of expectations, particularly in relation to their child’s safety, staffing and supervision and the overall quality of care.
Participation in the survey is free, voluntary, and strictly confidential. There is no cost or legal obligation for taking part in this survey.
The information collected will help GMP Law assess whether childcare providers have breached their obligations and whether legal action may be pursued to protect the rights of families. If significant breaches are identified, claimants may have the right to commence proceedings at no costs or risk, seeking compensation for:
- Breach of the Australian Consumer Law
- Breach of Contract
- Negligence
Your voice matters. By sharing your experience, you help bring greater transparency to the early childhood education and care sector, drive improvements in standards and ensure greater accountability.
Thank you for helping us make a difference for all Australian families.
*You can complete the survey by clicking this link: GMP Law (Gerard Malouf and Partners)
If you have any questions or would like to speak with member of our team, please do not hesitate to reach out to us at childcareinvestigation@gmp.net.au.
Gerard Malouf and Partners, is a law firm specialising in personal injury and class actions.
